INBOUND SERVICES

Automated Welcome Packet – “Plan My Move”

“Plan My Move” is an automated information system designed to provide relocation information on all military installations. Specific information contained in “Plan My Move” are: education, employment, housing, relocation services, support services, medical and dental,. Access this web site at www.militaryhomefront.com. Military One source web site also provides the following services:

• Learn how to use and customize the “Plan My Move” Calendar for relocation pre-planning
• Obtain directories of services and programs with locations and driving directions on installations worldwide
• Find the facts on entitlements and allowances and calculating out-of-pockets costs
• Research local community resources including cost of living differentials, affordability calculators, access to rental and home purchase information
• See Government housing options and floor plans
• Learn how to choose the right school and how to enroll your child in their new school

Also visit MilitaryHomefront.com for official Military Community and Family Policy (MC&FP) program information, policy and guidance designed to help troops and their families, leaders, and service providers. Whether you live the military lifestyle or support those who do, you'll find what you need!

To learn more about surrounding communities visit www.clarksvillechamber.com and www.hopkinsville.info.

Soldier and Family Newcomers’ Orientation

The “Soldier & Family Newcomers’ Orientation” is an interactive Family Orientation to welcome and inform newly arrived Soldiers and Family Members of resources available at Fort Campbell. The Soldier and Family Newcomers’ Orientation is a one stop shop for Newcomers information in one location so Newcomers don’t have to drive all over the post looking for information. The Newcomers Orientation is held every Thursday at the ACS Family Resource Center from 9:00 a.m. - 3:00 p.m. The Orientation is mandatory for all Soldiers arriving to Fort Campbell and Family Members are strongly encouraged to attend. Representatives from several agencies are present to provide important information for “Newcomers.” Agencies present include Army Community Service (ACS), Family, Morale, Welfare and Recreation (MWR), Chaplains, Better Opportunities for Single Soldiers (BOSS), Armed Services YMCA, American Red Cross, Family Readiness Support Assistance,  Army Education Center, Family Housing On/Off Post,  Education Center, School Liaison, Child, Youth and School Services, local Community Chambers, Family Readiness Support Assistants, and Medical and Dental.  A bus tour of the installation and lunch is included.Click here to view dates for upcoming Newcomers' Orientations and schedule of events. Free Childcare is available. Due to limited childcare slots, please fill out and submit the Child, Youth & School Services Newcomers Kids on Site Registration Form to our office. For more information call (270) 798-6313/0513 or (270) 956-2676.

Welcome Packets

ACS Welcome Packets are provided to all PCS Newcomers staying at the the Intercontinental Hotels Group every Tuesday.
Information included in the Welcome Packets are maps for on and off post, ACS Eagle Information Guide, frequently used telephone listing, ACS Quick Guide, housing information, off limits listing, Child and Youth School Services (CYSS) information, employment services, Family and Morale, Welfare Recreation (MWR) information, Armed Services YMCA and Tricare information.

Lending Closet

The Lending Closet loans a wide variety of household items to all incoming personnel for up to 30 days. Basic items for
loan include dishes, pots and pans, sleeping mats, folding tables, folding chairs, car seats, irons, ironing boards, toasters, coffee pots, crock pots, baby items, vacuum cleaners, cooking utensils and baking pans.  Major appliances, microwaves, linens and furniture are not provided.  A copy of PCS orders and ID card are required to borrow items from the lending closet.  Upon request, items may be extended for another 30 days. Contact the Relocation Readiness Program at (270) 798-0494 or (270) 798-6313 for more information. Click here to view Lending Closet brochure.

Welcome Center

ACS Welcome Center is located at 5661 Screaming Eagle Blvd. Hours of Operation Mon-Fri 7:30 am -4:30 pm.  Fort Campbell maps, local area maps and directories are available free of charge. Local off post information is available free of charge to all military and Families living on and off post. We encourage newcomers to use the Welcome Center to customize your own welcome packet(s).

Individual Counseling

Individual counseling is provided to Soldiers and their Families who are new to Fort Campbell. First Term Soldiers and their Families are encouraged to set up appointments for individual counseling. Counseling will address specific issues and guidance and suggestions will be provided to help resolve problems associated with moving to Fort Campbell. A needs assessment will be conducted first to determine the needs of the individual requesting counseling. A follow up will be conducted to ensure clients needs have been taken care. The following will be addressed during the counseling:

• Fort Campbell welcome packet
• Brief on ACS programs to include Lending Closet
• PCS  allowances and entitlements
• Discuss housing options
• Discuss medical, dental, child care and school/education options
• Understand in-processing requirements
• Information obtaining a sponsor

Click here to view Individual Counseling flyer.

Sponsorship Training

Relocation can be mentally and emotionally demanding, expensive and time consuming. Settling into your new location and your new unit takes preparation time. A sponsor is someone from your new unit who is assigned to assist you settling into your new location.
“The Total Army Sponsorship” training is a mandatory training program implemented to educate appointed sponsors how to effectively sponsor newcomers arriving the unit, installation and community.  Educating and training appointed sponsors helps alleviate and eliminate some stresses associated with constant moving in the military.
There are three ways sponsors are trained:  ACS Relocation Readiness Program provides a quarterly two hour class.  The first hour of the training focuses on AR 600-8-8, “The Total Army Sponsorship Program” outlining procedures to complete the DA Form 5434, Sponsorship Program Counseling and Information Sheet, the role of the sponsor before and after newcomers arrive to include sample Welcome Letter, Sponsor Checklist and Needs Assessment Checklist, brief on ACS programs that would be helpful to newcomers, conduct a multiple choice test to evaluate whether Soldiers fully understand the responsibilities of being an appointed sponsor. The last hour of the training focuses on the different agencies roles in assisting newcomers to Fort Campbell. Several agencies are invited to brief appointed sponsors on matters relating to the following; housing on and off post, Child and Youth School Services (CYSS) on childcare, schools and education, medical and dental, finance for permanent change of station (PCS) financial entitlements, provost marshal and vet services. Each Soldier will receive a certificate for completing the two hour course for unit record.  Also, units can schedule an ACS Relocation Specialist to conduct sponsorship training on site at the unit.     
The third way to train appointed sponsors is a self paced program online.  The eSponsorship application http://apps.mhf.dod.mil/  is a secure web site designed by military home front to manage the sponsorship process with an additional function for electronic communication between appointed sponsor and the newcomer. It includes template emails and service specific text for welcome letters and a newcomer needs assessment. An official certificate for completing the course online is available for the Soldier to print for unit record.
If you would like to be a sponsor contact your unit commander. You must be appointed by your unit commander to participate in the sponsorship training program. Click here to view the Sponsorship Training flyer.

Requesting a Sponsor

ACS Relocation Office does not assign sponsors. Soldiers desiring sponsors can contact their unit at Fort Campbell directly. See listings of Major Units and Family Readiness Support Assistants (FRSA) at Fort Campbell below.  If you don't have a pin point assignment please contact Strength Management at (270) 798-5257/5282, to get information on your gaining unit. Your sponsor should always come from your gaining unit. 

Major Unit Listing & Family Readiness Support Assistants (FRSA)

101st Combat Aviation Brigade	(270) 956-3481	5th Special Forces Group (Airborne)	(270) 798-4445
Family Readiness Support Assistant	(270) 956-3607	Family Readiness Support Assistant	(270) 412-0144
HHB 101 ABN DIV (ASSLT)	(270) 798-5029	U.S. Army Medical Activity/MEDDAC	(270) 798-8388
Family Readiness Support Assistant	(270) 956-4964	Family Readiness Support Assistant	(270) 956-3815
101st Sustainment Brigade	(270) 798-2356	160th Special Operations Aviation Regt	(270) 798-1301
Family Readiness Support Assistant	(270) 798-6268	Family Readiness Support Assistant	(270) 798-9330
159th Combat Aviation Brigade	(270) 798-5692	86 Combat Support Hospital  (CSH)	(270) 798-7552
Family Readiness Support Assistant	(270) 956-1124	Family Readiness Support Assistant	(270) 461-0387
1st Brigade-327th Infantry	(270) 798-6019	52 OD GRP	(270) 412-3283
Family Readiness Support Assistant	(270) 412-5770	Family Readiness Support Assistant	(270) 412-3067
2nd Brigade-502 Infantry	(270) 798-7177	WTB Family Readiness Support	(270) 412-8656
Family Readiness Support Assistant	(270) 798-0176	TN Valley District Corps of Engineers	(270) 798-7222
3rd Brigade-187th Infantry	(270) 798-6018	Veterinary Command	(270) 956-2861
Family Readiness Support Assistant	(270) 798-1451	U.S Army Dental Activity	(270) 798-8751
4th Brigade-506th Infantry	(270) 956-4883	716th MP Battalion	(270) 412-3709
Family Readiness Support Assistant	(270) 412-5831	19th Air Support	(270) 956-1319/1330

Youth Sponsorship

Youth Sponsorship helps youth relocating to become familiar with the Fort Campbell community. Sponsors are matched to youth according to their gender, age and interest. The sponsors escort incoming youth around the post, school areas, and to the Child and Youth School Service centers. They introduce the new arrival to others within their age grade level and to the various activities. There are "Hail and Farewell" activities for the newly arrived and the soon to depart youth. These social functions assist in making new friends and saying good bye to old ones.  To request a youth sponsor from Fort Campbell please visit www.fortcampbellmwr.com/CYS/YS  or call Child & Youth School Services at 270-798-3643.

For more information on Sponsorship Training contact Army Community Service, Relocation Readiness Program at (270) 956-2676 or (270) 798-6313/0513.

OUTBOUND SERVICES

Automated Welcome Packet – “Plan My Move”

“Plan My Move” is an automated information system designed to provide relocation information on all military installations. Specific information contained in “Plan My Move”; education, employment, medical & dental, housing, relocation services, support services. Access this web site at www.militaryhomefront.com. Also available on military one source web site:

• Learn how to use and customize the “Plan My Move” Calendar for pre-planning
• Obtain directories of Services and Programs with locations and driving directions on installations worldwide
• Find the facts on entitlements and allowances and calculating out-of-pockets costs
• Research local community resources including cost of living differentials, affordability calculators, access to rental and home purchase information
• See Government housing options and floor plans
• Learn how to choose the right school and how to enroll your child and child care options

Smooth Move Overseas Orientation

Offered to Soldiers and Families moving overseas. Information provided at the orientation include; PCS process and procedures, finance entitlements, shipping household goods, port call, Family travel, legal assistance for claims and shipment of POV and pets.  Please call our office at (270) 798-6313 or (270) 956-2676 for more information on the mandatory overseas orientation.

German Culture Workshop

The German Culture Workshop provides important information and guidance to Soldiers and Families making a permanent change (PCS) move to Germany.  The workshop focus on the following;   geography, climate, government, economy, language, recreation, family life, food, customs and courtesies.
The workshop is provided on the last Tuesday of each month from 1100-1230 at the Sportsman Lodge restaurant located at Gate 10. Registration is required by calling 270-798-0513/6313. Click here to view the German Culture Workshop flyer.

CONUS to CONUS PCS Orientation

 Army Community Service Relocation Readiness Program will be conducting CONUS TO CONUS PCS Orientation for Soldiers and Families PCSing to other military installations from Fort Campbell.  The Orientation will provide important information and guidance to PCS process, procedures and entitlements and will be very helpful to Soldier/Families making their first PCS move.
Orientation will be held every Tuesday from 1030-1130 starting in April 2012 at the ACS Financial Readiness Bldg 5662 Screaming Eagle Blvd at Fort Campbell Kentucky. Contact ACS Relocation Readiness at 270-956-2676/798-6313/0513 for more information. Click here to view the CONUS to CONUS PCS Orientation flyer.

 

Individual Counseling

Individual counseling is provided to Soldiers and their Families who are departing Fort Campbell due to a PCS move.  Counseling will address specific issues and guidance.  Suggestions will be provided to help resolve problems associated with your PCS and relocation.  A needs assessment will be conducted first to determine the needs of the individual requesting counseling. Click here for the needs assessment form. A follow up is conducted to ensure client’s needs were taken care. The following will be addressed:

• “Plan My Move” packet for military installation you are relocating to
• Discuss PCS orders
• Determine  PCS  allowances and entitlements
• Create and customize a moving calendar with “Plan My Move”
• Connect with important installation agencies
• Discuss Housing options and AHRN
• Understand out-processing requirements
• Information on obtaining a sponsor at new installation

Click here to view Individual Counseling flyer. Click here for the Needs Assessment form.

Lending Closet

 The Lending Closet loans a wide variety of household items to all incoming personnel for up to 30 days. Basic items for loan include dishes, pots and pans, sleeping mats, folding tables, folding chairs, car seats, irons, ironing boards, toasters, coffee pots, crock pots, baby items, vacuum cleaners, cooking utensils and baking pans.  Major appliances, microwaves, linens and furniture are not provided.  A copy of PCS orders and ID card is required to borrow items from the lending closet. Upon request, items may be extended for another 30 days. Contact the Relocation Readiness Program at (270) 798-0494 or (270) 798-6313. If you have items you don’t want to take with you to your next duty station, Armed Services YMCA backdoor boutique will accept your donation. lick here to visit Fort Campbell ASYMCA web site. Click here to view Lending Closet brochure.

Foreign Language & Foreign Cultural Information

The Relocation Office provides foreign language CD’s for Soldiers and Families to learn the language of the country where they will reside overseas. Foreign language CD’s are loan out for 30 days and extension may be granted for another 30 days. Cultural information is provided at the overseas orientation to those moving overseas. Cultural grams information include; population, language, religion general attitudes, personal appearance, customs & courtesies, lifestyle, government, education and economy.

Hearts Apart (Waiting Families Program)

A support Group is offered to Family members of Soldiers who are serving an unaccompanied restricted PCS tour or extended temporary duty assignment (TDY). The waiting Families support group discusses the stresses and concerns of their separation and shares coping skills with one another. Weekly emails are sent to each member of the support group with information on ACS, events happening on post. The support group meets once a month on the last Friday of each month from 0900-1000 at the ACS building 5661 Screaming Eagle Blvd. For more information or to sign up contact us at (270)798-6313 or (270)956-2676. Click here to view the Hearts Apart program booklet. Click here to view the Hearts Apart flyer .

PCS Checklist

Click here to view our PCS Checklist.

MULTICULTURAL SERVICES

English as a Second Language Classes and Private Tutor

Classes are held every Monday (beginners) 1200-1400 and every Thursday (intermediate) 1200-1400 to provide assistance with English as a second language. The classes teach basic conversational, and pronunciation, listening and reading English.  In addition to English Classes private tutoring is offered to those students needing more one on one help with their English. Student and tutor can use the ACS building to meet for their private sessions.  Classes and private tutoring are free to all military ID card holders. Limited childcare provided. All children must be registered and enrolled with Child, Youth and School Services (CYSS). Hourly care must be reserved 2 weeks in advance. Click here to view English as a Second Language Classes flyer.

Citizenship Class

This class will provide information and assistance to Soldiers and Family Members who are anticipating or in the process of acquiring U.S. citizenship. The class provides an overview on the process and procedures of obtaining American citizenship, basic history of America, government structure, and application forms. Our office can also review N400 forms. Please call to make an appointment. Classes are held every Wednesday from 1000-1100.  Application forms can be downloaded online at www.uscis.com  and the 100 Sample Questions can be found on this web site as well. Limited childcare provided. All children must be registered and enrolled with Child, Youth and School Services (CYSS). Hourly care must be reserved 2 weeks in advance. Click here to view ACS Citizenship Class flyer.

International Spouse Support Group

The International Spouse Support Group provides information, assistance and support to all foreign-born Spouses. The group normally meets on the first Friday of each month from 1000-1130. However, sometimes this scheduled could change due to other unforseen reasons. It is very important you call and reconfirm the date with the Relocation Office. Activities provided by the International Spouse Group include;  Employment Workshops, Arts and Crafts, Cooking Classes, Stress Management Classes, Child Care Classes, Self Defense Classes, Citizenship Classes, Money Management Classes, Self Development and Self Motivational Training, Culture Adaptation Classes. The group also meets for lunch and dinner and several spouses share phone numbers and exchange child care. To sign up for the support group please contact our office at (270)956-2676 or email acsrelocation@fortcampbellmwr.com. Click here to view International Spouse Support Group flyer.